Accessibility statement

To help achieve our objective of excellence in research, scholarship and education and as part of our commitment to serving our customers and users, Oxford University Press is striving to make its products accessible to and inclusive of all our users, including those with visual, hearing, cognitive, or motor impairments.

In line with these goals, we follow the general principles of web usability and universal design and, where feasible, endeavour to make Oxford Owl accessible to all regardless of physical or cognitive impairment or the device used. We are currently targeting adherence to level AA of the World Wide Web Consortium (W3C) Web Content Accessibility Guidelines 2.1(WCAG 2.1), in order to help our users take full advantage of the accessibility features provided by their chosen device, web browser or operating system.

A programme of improvement

Oxford Education complies with applicable law relating to accessibility (including with the obligations under The Equality Act 2010).

We are however making ongoing improvements, and to accomplish these, we have a committed investment and development programme to deliver improved accessibility compliance over the coming months and beyond.

Areas currently identified for improvement include:

  • Alt text missing in global headers and images
  • Main product pages
  • Trouble Logging in page
  • eBooks

Since commencing this programme we have delivered the following improvements:

  • Add Alt text in global headers and header images
  • Masthead/Footer – ‘Open In New Tab’ display warning to Screen readers
  • Welcome page: Improve keyboard accessibility

Feedback and contact information

If you need information on this website in a different format such as accessible PDF, large print, easy read, audio recording or braille you can request this via our Helpdesk or email us at [email protected].

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, please contact [email protected].

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, please contact the Equality Advisory and Support Service (EASS).